Human Resources Officer
Posted On : 22 Aug, 2026 • Applicants: 0
Job Description
TCC's Human Resources team is looking for an experienced HR Officer to support recruitment, onboarding and staff welfare initiatives for our island-wide workforce.
Key Responsibilities
- Coordinate job advertisements, shortlisting and interview scheduling
- Prepare offer letters, contracts and onboarding documentation
- Support payroll processing and leave record keeping
- Assist in resolving employee relations matters fairly and confidentially
- Help organise staff training and development activities
- Maintain accurate and confidential personnel files
Requirements
- Diploma or degree in Human Resources, Business or a related field
- 3-5 years' experience in an HR or personnel administration role
- Good understanding of Tonga employment practices
- Discreet, fair and approachable manner with staff at all levels
- Strong organisational and record-keeping skills
Store Manager
Posted On : 21 Aug, 2026 • Applicants: 0
Job Description
TCC is seeking an experienced Store Manager to lead our Ha'apai retail outlet in Pangai, overseeing daily operations, staff and customer service standards for the region.
Key Responsibilities
- Manage day-to-day store operations, staff rosters and cash handling
- Supervise, coach and motivate the retail sales team
- Monitor and drive achievement of monthly sales targets
- Ensure stock levels, merchandising and store presentation meet company standards
- Handle escalated customer complaints professionally
- Report store performance to the Retail Manager in Nuku'alofa
Requirements
- 4-6 years' experience in retail, including at least 1-2 years in a supervisory role
- Strong leadership and team management skills
- Good understanding of stock control and sales reporting
- Based in or willing to relocate to Pangai, Ha'apai
Network Operations Centre (NOC) Analyst
Posted On : 20 Aug, 2026 • Applicants: 1
Job Description
TCC's Network Operations Centre (NOC) monitors our national network around the clock. We're looking for a NOC Analyst to help detect, log and coordinate the response to network incidents as they happen.
Key Responsibilities
- Monitor network dashboards and alerting systems 24/7 on a rotating shift basis
- Log incidents accurately and follow escalation procedures
- Coordinate with field technicians and network engineers during outages
- Provide regular status updates during major incidents
- Prepare shift handover and incident summary reports
- Identify recurring issues and suggest process improvements
Requirements
- Diploma or degree in IT, Telecommunications or a related field
- 2-4 years' experience in network monitoring, NOC or IT operations
- Calm, methodical approach under pressure during outages
- Willingness to work rotating shifts, including nights and weekends
- Good written communication skills for incident reporting