FAQ's
Prepaid Mobile
- You can TopUp using our voucher cards (available at retail stores)
- Or TopUp online using Ding TopUp Online
- Or print out your voucher from the local ANZ bank ATMs
- TCC outlets
- Simply dial *120#
- Select option 4 “Other Services”
- Select Option 1 "Check Balance"
Navigate to your APN settings, create a NEW APN then put in the details below
- Enter “tccwap” into your APN
- Enter “tccwap” as your username
- Enter “123456” as your password
After setting up your APN, your phone can now access the internet when mobile data is switched ON
- *120#
- Select option 1 “Prepaid Plans”
- Select Option 3 “Data Plans”
- Choose your plan of your choice
- For TCC- Unet Plans, Click here
- For OMG 227, Click here
- For Super Data Unet, Click here
- For Night Owl Plan, Click here
- For our social Bundle Plan, Click here
- If you're using Student Sim Cards, your can access your Student Plans Here
Check your APN settings and ensure you've configured it accurately. Or review the APN settings in Q3.
- Try the ways below to refresh your internet connection
- Turn off your mobile data for 10secs and turn it back on
- Reboot your phone
- If your data is still not working at this point, contact us at toll FREE number 0800222
- Or direct message to our Facebook page for further assistance.
- We have local voice plans AND international voice plans avaialbe
- From your mobile, dial *120#
- Select option 1 “Prepaid Plans”
- Select option 1 “Voice Plans”
- Select the plan of your choice
- You can view our available voice plans HERE.
- Dial *120#
- Select option 1 “Prepaid Plans”
- Select option 2 “SMS Plan”
- Select the plan of your choice
- You can view our available SMS plans HERE.
We've got you covered!
- On your mobile phone, dial *120#
- Select option 1 “Prepaid Plans”
- Select option 5 "ALL IN ONE"
- Select the plan of your choice
- You can view our available All-In-One plans HERE.
- Click here to see our current promotions now.
- OR visit our Facebook Page Here for more promos
When you have reached ZERO balance, the “IOWE YOU” allows you to borrow $1 credit to use
- This $1 owed will is deducted automatically from your balance on your next TopUp
Prepaid Fixed Line / Landline
- Simply SIGN UP at the nearest TCC outlet to you.
- Installation fee for Telephone Line installation costs TOP$138.00 (CT Inclusive)
- Simply SIGN UP at the nearest TCC outlet to you.
- Installation fee for ADSL Internet installation costs TOP$115.00 (CT Inclusive)
PLEASE NOTE that subscription to your ADSL Internet Plans can only be done through your UCall mobile. Also bare in mind that your subscribed ADSL Plan will be charged to your UCall mobile balance. So prior subscription, please ensure to Top Up your mobile phone with sufficient balance for your ADSL Plan ANY BALANCE ON YOUR LANDLINE will be used for voice calls and excess internet usage ONLY!
- From your UCall Mobile, dial *120#
- Choose option 3 “ADLS or UFlash Services”
- Enter your ADLS number (Landline number)
- Enter your ADLS Password (Default is your landline number)
- Select option 3 “ADSL Plans”
- Then select your plan of choice
View the ADSL Plans HERE.
- PLEASE NOTE that checking your ADSL usage balance can only be done from your UCall mobile.
- On your UCall Mobile, dial *120#
- Choose option 3 “ADLS or UFlash Services”
- Enter your ADLS number (Landline number)
- Enter your ADLS Password (Default is your landline number)
- Select option 1 “Check Balance” to view your ADSL Usage balance.
Datasim
Click here to the devices & plans available
Click here to the devices & plans available
- Purchase a UCall voucher card
- Remove data sim from device
- Insert data sim into mobile phone
- Dial *222*voucher Pin#
- PLEASE NOTE that checking your ADSL usage balance CAN be done from your UCall mobile.
- On your UCall Mobile, dial *120#
- Choose option 3 “ADLS or UFlash Services”
- Enter your UFlash number (79***** number)
- Enter your ADLS Password (Default is your Uflash number)
- Select option 1 “Check Balance” to view your Uflash Usage credit balance plus your remaining volume on yourUFlash Plan.