Vision

Leader in Quality Communications for Tonga.

Missions

• Provide quality and affordable communication solutions for all the businesses and people in Tonga
• Making its customers feel welcomed, appreciated and worthy of its best effort in everything it does
• Contribute to Tonga’s economic and social development while ensuring optimal return on investment
• Enhance skills and working conditions of its employees
• Be a good, honest and responsible corporate citizen.

Guiding Principles

• Guiding Principle 1 – Provide innovative solution to meet our customers’ needs and ensure customer satisfaction.
• Guiding Principle 2 – Develop appropriate Infrastructure to support ongoing organizational development and enable TCC to provide sustainable quality communication services to its customers.
• Guiding Principle 3 – Develop New Market Areas
• Guiding Principle 4 – Develop Resources to ensure that staff are well trained and Assets are effectively managed

Objectives

• Develop personal relationship with our customers
• Increase revenue by expanding existing markets and develop new products and services
• Decrease operational costs
• Increase productivity